Terms of Service

Availability and Delivery

Suigarh products usually ship within 24 hours of getting ordered. Therefore, our delivery time is approximately 2-5 working days depending on the delivery location. Please note that the delivery time may vary from product to product and cannot be guaranteed.

Return Policy

Garments may be returned within 72 hours of receipt by the customer. A refund will be considered only upon inspection of the garment after it arrives back to the company and is evidently unused. Suigarh reserves the right to deny refund issuance if it believes an order has been worn or altered. (Please note that return shipping charges are to be borne by the customer. Only shipping charges for exchanges will be borne by Suigarh.)
If there are any issues with the quality or fabrication of your garments, please e-mail dubai@suigarh.com within 72 hours of delivery. Within the e-mail, please describe your concerns with the garments and attach relevant photos. Our customer service executive team will reach out to you at the earliest to help resolve the issue.

Your Account

Suigarh does not take any responsibility for your usage of our website. You are responsible for maintaining the confidentiality of your account and password and restricting access to your computer. All activities under your account or password are your responsibility as a user.

Payment

All of our prices include VAT. You may pay via MasterCard, Visa, American Express, Netbanking, BNPL or COD. The safety of your payment information is of paramount importance to us.

Trademark, Copyright and Restrictions

This site is controlled and operated by Suigarh. All material on this site, including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights owned and controlled by other parties that have licensed their material to us or by us. Material on www.suigarh.ae is owned, operated, licensed or controlled by us and is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means, whether directly or indirectly. You must not assist any other person in doing so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive remuneration is a commercial use for this clause.

Product Description

We aim to be as accurate as possible when describing our products. However, Suiga rh does not warrant that this website's product description or any other content is correct, complete, reliable, current or error-free. In the case of our customizable application, the final garment may differ slightly from that of the image depicted.

Inaccuracies and Typographical Errors

Information on the Suigarh website may contain typographical errors or inaccuracies and may not be complete or current. Therefore, we reserve the right to correct any errors, inaccuracies or omissions and to change and update information without prior notice (including after submitting your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If there are inaccuracies between the product you have ordered and the product you have received, you may return it with the original Suigarh packing receipt. Please see our Return Policy for further details.

Privacy Policy

Suigarh values its customers and respects their privacy. We collect customer information to improve your shopping experience and share our products, services, and promotions. Suigarh recognizes that it must maintain and use customer information responsibly. Therefore, without your consent, we will not rent, give or sell your personally identifiable information to any outside organization for that organization's use. In addition, we will not provide your data to third parties for marketing.

Limited Liability

Our liability related to your use of the website and/or our products is limited to the value of the goods sold to you.